Property management services

Know what’s covered.
Plan your next move.

From the first listing to the ongoing care of your rental, UPKE brings the essential parts of property management into one coordinated plan.

Free and no obligation. A property review, not an instant valuation or income guarantee.

Illustrative home exterior
Six core servicesOne thoughtful management plan.Illustrative property image.
Property management with a clear plan

In your corner.
Focused on your property.

Illustrative AI-generated group of six people wearing UPKE-branded button-up shirts in front of a home; not actual UPKE staff
Who we serve

Rental owners.
Local property goals.

We work with rental property owners and investors who want a clear plan for leasing, property care and ongoing management.

Serving the Charlotte area

Charlotte-area properties, including Concord, Huntersville, Cornelius and Iredell County. Contact UPKE to confirm support for your property's address.

Charlotte metroConcordHuntersvilleCorneliusIredell County
Discuss your property with UPKE
SERVICE 01

Property marketing

A well-prepared listing gives prospective residents the information they need and helps you make a considered pricing decision.

We help bring your rental to market with a focus on presentation, rental positioning and the leasing conversation. Before marketing begins, we discuss the home’s condition, features, availability and your goals.

  • Review the property’s features and rental-readiness priorities.
  • Plan listing information, presentation and the proposed rental price.
  • Coordinate interest and discuss leasing activity as the process develops.
What we’ll discuss with youYour target timing, current occupancy, planned improvements and what makes the home distinctive.
SERVICE 02

Tenant screening

A structured review helps keep the focus on relevant application information instead of assumptions.

We coordinate applicant screening using objective, consistently applied criteria and applicable fair-housing requirements. The review process and decision responsibilities are discussed as part of your management plan.

  • Explain the application and screening process.
  • Review relevant applicant information against established criteria.
  • Coordinate the next steps and communication around a leasing decision.
What we’ll discuss with youThe screening criteria, documentation, process and responsibilities that apply to your property.
SERVICE 03

Rent collection

Clear records and a defined collection process make it easier to understand what has been received and what needs attention.

We handle rent collection administration and help owners stay informed about payment activity. When a payment issue comes up, we coordinate follow-up within the lease, management agreement and applicable requirements.

  • Administer the agreed rent collection process.
  • Track payment activity and outstanding balances.
  • Coordinate follow-up and discuss issues that need owner attention.
What we’ll discuss with youPayment arrangements, owner disbursement timing, reporting and the approach to late or missed payments.
SERVICE 04

Maintenance coordination

Organized maintenance helps owners understand the issue, the proposed work and the decisions they need to make.

We coordinate maintenance needs and communication around repairs. Your management plan sets the expectations for owner approvals, spending authority and how different types of requests are handled.

  • Receive and organize maintenance information.
  • Coordinate the appropriate service-provider and repair next steps.
  • Keep repair decisions and related costs part of the owner conversation.
What we’ll discuss with youApproval limits, vendor arrangements, emergency procedures and any existing warranties or service contracts.
SERVICE 05

Accounting & reporting

Organized property records help you follow rental income, expenses and the questions behind the numbers.

We provide property accounting and owner reporting as part of the agreed management scope. We discuss the format, available records and reporting cadence so you know how to review activity for your rental.

  • Record property-related income and expenses within the management scope.
  • Provide owner reporting and supporting information.
  • Help clarify property transactions and items that need follow-up.
What we’ll discuss with youStatement format, reporting frequency, access to records and information your own tax professional may need.
SERVICE 06

Eviction coordination

A coordinated process keeps documentation, communication and next steps organized when a tenancy issue escalates.

When an eviction-related matter arises, we help coordinate the management side of the process and the involvement of qualified legal counsel where needed. The appropriate steps depend on the facts, the lease and applicable requirements.

  • Organize relevant property and tenancy records.
  • Coordinate communication and administrative next steps.
  • Discuss owner decisions, outside counsel and related costs when applicable.
What we’ll discuss with youThe current circumstances, available documents, legal involvement and the responsibilities of each party.
A clear scope before you start. Specific services, fees, approval limits, owner responsibilities and any third-party costs are set out in your management agreement. Accounting and eviction coordination do not replace advice from your own tax or legal professional.
Start with your property

Free rental analysis.
A useful starting point.

Before deciding on management, talk through the factors that shape your property’s rental potential and the practical steps ahead.

  • Rental positioning

    Discuss your property’s location, features, condition and comparable rental context.

  • Readiness and timing

    Consider the work, availability and questions to address before marketing the home.

  • Your management needs

    Explore which services fit your goals and what the next conversation should cover.

A rental analysis is an estimate and discussion tool, not an appraisal or a promise of rent, profit, occupancy or leasing speed. Actual results depend on the property, market conditions, pricing and other factors. Any proposed services and fees are reviewed separately.

Getting started

From questions
to a clear handoff.

We begin with a conversation about the property and your priorities. The details of your onboarding plan depend on its condition, occupancy and current arrangements.

01 / SHARE

Tell us about the rental.

Start with the address, your goals and whether the property is vacant, occupied or still being prepared.

02 / REVIEW

Discuss the fit.

Talk through rental positioning, service needs, owner responsibilities and any existing lease or management arrangements.

03 / AGREE

Review the details.

Consider the proposed scope, fees, approval limits and agreement terms before choosing to move forward.

04 / HAND OFF

Plan the transition.

Coordinate the relevant records, access, communication and property priorities under the agreed management plan.

Owner questions

Before you
get started.

Have a question about your specific property?
Call 704.659.5363.

Are all six services included in every agreement?

The page describes the services UPKE offers. Your exact service scope, fees, exclusions and approval limits are confirmed in the proposed management agreement. Ask us to walk through what applies to your property.

What does property management cost?

We discuss fees and any applicable third-party costs with you before you decide. Request a conversation about your property rather than relying on an assumed rate or a competitor’s pricing.

Can we talk if my property already has a resident?

Yes. Tell us about the current lease, occupancy and any existing management arrangements. We can discuss the information needed and whether a transition would fit your situation.

How are maintenance decisions handled?

Approval limits, spending authority and procedures should be clear in your management agreement. During onboarding, discuss the property’s condition, existing service contracts and how different types of maintenance requests will be handled.

Does eviction coordination include legal representation?

Eviction coordination is management and administrative support. It is not a promise of legal representation or a particular outcome. Legal involvement, owner responsibilities and related costs are discussed when applicable.

Is the rental analysis really free and no obligation?

Yes. The rental analysis starts a conversation about your property without committing you to management. It is not an instant valuation, an appraisal or a guarantee of rental income.

Is the rental analysis page for applications or maintenance requests?

No. It is for property owners asking about rental pricing and management. It is not a rental application or a resident maintenance request form.

Let’s talk about your property.

Start with a free rental analysis and a clearer view of the support you need.